{"id":988,"date":"2013-03-11T12:37:27","date_gmt":"2013-03-11T16:37:27","guid":{"rendered":"https:\/\/2013.ottawa.wordcamp.org\/?post_type=wcb_session&p=988"},"modified":"2013-03-13T12:00:04","modified_gmt":"2013-03-13T16:00:04","slug":"help-me-help-you-the-art-and-science-of-getting-good-wordpresss-support","status":"publish","type":"wcb_session","link":"https:\/\/ottawa.wordcamp.org\/2013\/session\/help-me-help-you-the-art-and-science-of-getting-good-wordpresss-support\/","title":{"rendered":"Help Me Help You: The art and science of getting good WordPresss support"},"content":{"rendered":"

\"\"Visual Editor stopped working? Plugin update gone awry? Getting useful help when you’re stuck on a WordPress problem is not always as straightforward as it seems. This session will be packed with tips on how to ask for assistance in the WordPress support forums and other arenas \u2013 in a way that will let others help you more easily and effectively. We’ll also cover some handy techniques for basic troubleshooting on your own \u2013 before contacting tech support.<\/p>\n

Level:<\/strong> Beginner\/Intermediate user, Beginner\/Intermediate designer, Beginner developer<\/p>\n

Prerequisites:<\/strong> None<\/p>\n","protected":false},"excerpt":{"rendered":"

Visual Editor stopped working? Plugin update gone awry? Getting useful help when you’re stuck on a WordPress problem is not always as straightforward as it seems. This session will be packed with tips on how to ask for assistance in … Continue reading Help Me Help You: The art and science of getting good WordPresss support<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":8356622,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":0,"_wcpt_session_duration":3000,"_wcpt_session_type":"","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[987],"footnotes":""},"session_track":[119092],"session_category":[],"class_list":["post-988","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-site-creators"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2OVcL-fW","session_date_time":{"date":"","time":""},"session_speakers":[{"id":"987","slug":"kathryn-presner","name":"Kathryn Presner","link":"https:\/\/ottawa.wordcamp.org\/2013\/speaker\/kathryn-presner\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/users\/8356622"}],"version-history":[{"count":6,"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/988\/revisions"}],"predecessor-version":[{"id":1070,"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/988\/revisions\/1070"}],"speakers":[{"embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/speakers\/987"}],"wp:attachment":[{"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/media?parent=988"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/session_track?post=988"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2013\/wp-json\/wp\/v2\/session_category?post=988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}