{"id":1829,"date":"2017-07-03T10:54:23","date_gmt":"2017-07-03T14:54:23","guid":{"rendered":"https:\/\/2017.ottawa.wordcamp.org\/?post_type=wcb_session&#038;p=1829"},"modified":"2017-07-03T11:37:27","modified_gmt":"2017-07-03T15:37:27","slug":"support-customer-experience-and-wordpress","status":"publish","type":"wcb_session","link":"https:\/\/ottawa.wordcamp.org\/2017\/session\/support-customer-experience-and-wordpress\/","title":{"rendered":"Support, Customer Experience, and WordPress"},"content":{"rendered":"<p>This talk will cover best practices that you can use to get effective support from theme and plugin shops as a freelancer, blogger, agency, or enterprise.<\/p>\n<p>From the other side as a customer support provider, this talk will also discuss best practices that you can use to provide effective support to your customers for your theme, plugin, or service. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>This talk will cover best practices that you can use to get effective support from theme and plugin shops as a freelancer, blogger, agency, or enterprise. From the other side as a customer support provider, this talk will also discuss &hellip; <a href=\"https:\/\/ottawa.wordcamp.org\/2017\/session\/support-customer-experience-and-wordpress\/\">Continue reading <span class=\"screen-reader-text\">Support, Customer Experience, and WordPress<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":789972,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1500753600,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1720],"footnotes":""},"session_track":[1146989],"session_category":[],"class_list":["post-1829","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-parliament-room"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8sFoH-tv","session_date_time":{"date":"July 22, 2017","time":"4:00 pm"},"session_speakers":[{"id":"1720","slug":"kyle-m-brown","name":"Kyle M. Brown","link":"https:\/\/ottawa.wordcamp.org\/2017\/speaker\/kyle-m-brown\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/1829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/1829\/revisions"}],"predecessor-version":[{"id":1831,"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/1829\/revisions\/1831"}],"speakers":[{"embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/speakers\/1720"}],"author":[{"embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wporg\/v1\/users\/kmb40"}],"wp:attachment":[{"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/media?parent=1829"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_track?post=1829"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/ottawa.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_category?post=1829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}